Privacy Policy + Terms & Conditions

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Privacy Policy

Alpha Box & Dice are committed to protecting the privacy of individuals’ personal information. We will only collect, use or disclose personal information in accordance with relevant laws (such as GDPR for citizens of the European Union) and this privacy policy. By providing personal information to us, you accept and consent to our use of your personal information in accordance with this policy. Please do not provide us with your personal information if you are not of legal age to purchase alcohol in the jurisdiction where you live, or if you do not agree to the terms in this policy.

The Information You Give Us

You may provide us with information about yourself when corresponding with us or when using our websites. Examples include:

– when you buy goods or services from us online, over the phone or in person;

– when you enter a promotion or competition conducted by us (including via our websites or through social media sites);

– when you register to use one of our websites or when you participate with social media functions on our websites; or

– when you register for events run by, sponsored by, or in partnership with Alpha Box & Dice.

The information you give us may include, amongst other things, your name, age, address, email address and phone number, financial and payment card information.

Cookies

In addition to the information you give us, AB&D may also automatically collect information about you when you visit our website through the use of cookies. Cookies are small data files that are downloaded onto your computer when you visit a particular website. Examples of information we may collect include:

– technical information, such as your computer’s IP address and your browser type; and

– information about your visit, such as the products you viewed or searched for, the length of your visit and the pages that you visited.

Cookies help our websites remember what you chose on previous pages (to avoid having to re-enter information) and can help us to identify you as a unique visitor to help tailor the content you see for a better online experience. Our cookies typically do not gather personally identifiable information. If you prefer not to receive cookies you can adjust your Internet browser to refuse cookies or to warn you when cookies are being used. However, as most of our websites will not function if cookies are turned off, we strongly recommend that you leave cookies fully functional.

The way we use your information

Generally, information that you give to us is used to provide you with a product or service which you have requested from us (for example, if you have purchased wine from us). We will not use your information to market to you unless we have your implied or express consent. For example, if you purchased wine from us (or registered to do so), enquired about our products, attended an event we have run or been affiliated with or entered a promotion in relation to our products, we may imply your consent to receive marketing materials about those products, or other products or brands which we think you may be interested in. If you receive electronic communications from us, we will always provide you with an opportunity to unsubscribe from receiving further information from us by clicking on the unsubscribe link provided in the communication. We may also use the information we collect from you when you use our websites (such as the areas of a website accessed by you and your IP address) to:

– administer our websites and to try and keep our websites safe and secure;

– help us gain a better understanding of your likes and dislikes so to improve our websites and the services we offer;

– allow you to participate in interactive features of our websites; and

– make suggestions and recommendations to you and other users of our websites about goods or services that may interest you or them.

We may also share the cookie information we gather from our websites with our related companies for the above purposes.

Disclosure of your information

We will not disclose your personal information to third parties except:

– with your consent;

– where we are required or authorised by law to do so, for example to law enforcement agencies or;

– where third parties appointed by us require access to personal information held by us to perform services (in which case we require these contractors to keep that personal information confidential and not to use or disclose it for any purpose other than the purpose of performing those services);

In all cases, we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Our websites may sometimes contain links to other websites. With the exception of other sites owned by us, we do not control the privacy practices of sites reached through links from our websites. If you have any questions about the privacy practices of those websites then you should contact the relevant companies directly.

Access to your information

You have the right to access and modify the personal information we hold about you. You can access and change your personal information by contacting us, or if applicable, via the website where you entered your personal information. We encourage you to contact us in order to keep your personal information up to date.

Security

We take appropriate measures to keep your personal information secure. We have implemented appropriate physical and electronic procedures to protect the personal information we collect. If you have an account with us, you are responsible for maintaining the confidentiality of your account details including your password, and are responsible for any activity under your account. We will not be responsible for any loss arising from your failure to comply with this obligation. Although we will protect your personal data in accordance with this policy, we cannot guarantee the security of any data transmitted to our websites and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security measures to try to prevent unauthorised access.

Information posted by you online

If you post information on one of our websites, including our social media pages, it will generally be accessible to others. We do not recommend you post personal information on public areas of our websites or social media accounts. Personal information posted by you publicly is not covered by this policy.

Contact us

If you have any questions or concerns about our collection, use or disclosure of personal information, or you wish to make a complaint in relation to our privacy practices, please contact us via our website.

Terms & Conditions

It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. By agreeing to our terms and conditions, you are providing verifiable proof you are of legal age. Alpha Box & Dice reserve the right to request identification prior to and/or upon delivery of your product.

All content on Alpha Box & Dice is subject to our terms and conditions. By using our website you have agreed to abide by the same.

Viottolo Pty. Ltd.

ABN: 98 114 229 613

Copyright

All content on Alpha Box & Dice is held under copyright by Alpha Box & Dice P/L and is protected under Australian law. Content from publications and suppliers outside of Alpha Box & Dice used under license, may not be reproduced without written consent from Alpha Box & Dice P/L. Acceptable use of content may apply for original content displayed on Alpha Box & Dice in unaltered form for non-commercial use.

Currency

All prices quoted on this website are in Australian Dollars. All prices listed are GST inclusive.

Errors and omissions

Whilst every care is taken to provide information that is valid, clear and accurate at time of publication, Alpha Box & Dice acknowledge that errors may occur. As specials, policies, price points, dates, conditions, and information are continually changing, AB&D reserve the right to revise our content at any time to ensure the information we provide to all customers is as accurate as humanly possible. We offer no warranty or guarantee on information found to be containing errors or omissions.

Links to external sites

Content within Alpha Box & Dice may contain links to external sites. Alpha Box & Dice accepts no responsibility for content published on external sites, and accepts no liability for the content of any linked provider.

Intellectual property

All content contained within the Alpha Box & Dice site, it’s marketing collaterals both online and offline, graphics, logos and bottle shots are subject to copyright owned by Alpha Box & Dice and its suppliers/licensors and are protected by the laws of Australia governing copyright and intellectual property ownership. Copyright of content provided under license toAlpha Box & Dice by third parties, is owned by that third party and may not be reproduced without permission from said third party. It is not permissible to reproduce any content from Alpha Box & Dice or any of the aforesaid IP for commercial, educational or private use without express permission in writing from AB&D. Any improper use as defined under copyright law is strictly prohibited and will be prosecuted.

Password security

Password security is the sole responsibility of the AB&D visitor and member. AB&D accept no responsibility for access gained by others to your personal information, including but not restricted to information pertaining to your identity or credit card, through the owner of these details not exercising reasonable caution and security against theft or misuse. It is the responsibility of visitors to the website to ensure the privacy of their own password. AB&D encourage our members to change their passwords on a regular basis, and to use alphanumeric combinations.

Pricing errors

In the event of a product inadvertently appearing on the website at the wrong price, Alpha Box & Dice reserves the right to cancel or decline orders for the product at the incorrect price, even if a credit card has already been debited. In the event that a credit has already been take, Alpha Box & Dice will notify the buyer and refund the price of the product immediately.

Product Availability

All products are sold on a ‘while stocks last’ basis, if an order has been placed after the requested product has sold out, the buyer will be contacted with the option to take delivery of a product of at least equal quality or a full refund.

Delivery

Alpha Box & Dice will always endeavour to deliver wine to buyers in as little time as possible. Please allow up to 10 working days for delivery to be made. Remote areas may take slightly longer for obvious logistical reasons. Once an order has been dispatched from the winery to its original destination, any changes to that destination or redirect requests made by the customer are the responsibility of the customer and not of Alpha Box & Dice.

Dry area restrictions

Alpha Box & Dice will not delivery to any area deemed a dry zone under Australian law, Please do not attempt to order to these areas as they will be refused.

Risk

Any risk of damage, deterioration or loss is passed to the customer when receiving delivery.

Cancellations

All customers have the right to cancel their order for up to seven days from when the order is placed. If the product has already been delivered, Alpha Box & Dice will arrange for the products to be picked up. Products must be returned in an ‘as new’ and saleable condition.

Returns

Should wine need to be returned, Alpha Box & Dice will organise to pick up the wine. Until the wine is collected, the buyer is liable to store the wine in a safe place and take reasonable care of it. Wine should be returned in its original box and packed to avoid breakages while in transit.

Refunds

All refunds will be transacted within 30 days of Alpha Box & Dice being notified and confirmation has been received that the wine has been returned in saleable condition.

Force Majeure

Alpha Box & Dice will take no responsibility for inability to supply for reason of events that are beyond reasonable control. In the event of a delay of supply the consumer will be contacted with an expected time frame of delivery. If Alpha Box & Dice is prevented from delivering for an extended period of time, either party may cancel the order without liability to the buyer.

Warnings

Alpha Box & Dice supports the responsible consumption of alcohol, excess consumption of alcohol may be harmful.

Full cartons of wine can be heavy, Please transfer bottles individually if you are unsure about the weight. Red wine will stain if spilt or dropped.

Minimum Age of Delivery

Alpha Box & Dice operates under a SA Producers Licence, to buy wine from the website the buyer must be over 18 years of age, verifiable by ID and specify a domestic shipping address within Australia. By placing an order with Alpha Box & Dice, the buyer confirms that they are over the age of 18 and it is legal that they purchase Alcohol. Alpha Box & Dice is required under SA law to requests your date of birth upon ordering, this information is kept for legal reasons only. The courier delivering the wine will check identification; wine cannot be delivered to a buyer unable to prove they are of legal age.

Special Offers

Alpha Box & Dice reserve the right to terminate a special offer at any time without prior notice

Viruses

Whilst Alpha Box & Dice is extremely careful with files uploaded to the site, Internet security is your responsibility and we fully endorse the use of virus protection software on your computer.

Overseas Delivery

Due to Liquor Licensing laws we are currently unable to sell internationally. Orders can only be shipped within Australia.